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	<title>UCD Concepts</title>
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	<link>http://ucdconcepts.com</link>
	<description>Sharing user experiences with the masses.</description>
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		<title>Losing Customers at the Register: 12 Checkout Blunders</title>
		<link>http://ucdconcepts.com/2011/07/06/losing-customers-at-the-register-12-checkout-blunders/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=losing-customers-at-the-register-12-checkout-blunders</link>
		<comments>http://ucdconcepts.com/2011/07/06/losing-customers-at-the-register-12-checkout-blunders/#comments</comments>
		<pubDate>Wed, 06 Jul 2011 06:18:27 +0000</pubDate>
		<dc:creator>Jim Bunzol</dc:creator>
				<category><![CDATA[e-Commerce]]></category>
		<category><![CDATA[User Experience]]></category>

		<guid isPermaLink="false">http://ucdconcepts.com/?p=73</guid>
		<description><![CDATA[I stumbled across a great  blog  called Palmer Web Marketing.  They have a 25 Ways Series that is very thought provoking and something I will certainly blog about in the near future. Now back to the reason for this post. I was reading a guest post by Justin Palmer on Get Elastic called Losing Customers at the [...]]]></description>
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		<title>Get users to say &#8220;YES&#8221; using persuasive design</title>
		<link>http://ucdconcepts.com/2011/07/05/43/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=43</link>
		<comments>http://ucdconcepts.com/2011/07/05/43/#comments</comments>
		<pubDate>Tue, 05 Jul 2011 07:53:20 +0000</pubDate>
		<dc:creator>Jim Bunzol</dc:creator>
				<category><![CDATA[Persuasive Design]]></category>

		<guid isPermaLink="false">http://ucdconcepts.com/?p=43</guid>
		<description><![CDATA[If you guys aren&#8217;t already familiar with Persuasive Design, I suggest doing some reading on the subject. You&#8217;ll find it fascinating! I first began studying persuasive design back in 2007 when I had to write copy for the Sears/Kmart websites. Let me tell you, it was no easy task. How do you get tens of [...]]]></description>
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		<title>You may never have to leave the fitting room again…</title>
		<link>http://ucdconcepts.com/2011/07/05/you-may-never-have-to-leave-the-fitting-room-again/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=you-may-never-have-to-leave-the-fitting-room-again</link>
		<comments>http://ucdconcepts.com/2011/07/05/you-may-never-have-to-leave-the-fitting-room-again/#comments</comments>
		<pubDate>Tue, 05 Jul 2011 06:59:51 +0000</pubDate>
		<dc:creator>Jim Bunzol</dc:creator>
				<category><![CDATA[Retail]]></category>

		<guid isPermaLink="false">http://ucdconcepts.com/?p=5</guid>
		<description><![CDATA[I have been researching the subject of virtual/video merchandising lately and came across a really cool concept by a company called Intava.  The company designs and builds dynamic touch screen systems for major retailers throughout the U.S. and is becoming well known for their innovative solutions. So what does Intava have to do with fitting rooms?  [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Don&#8217;t force your users to register if it&#8217;s going to stop a sale</title>
		<link>http://ucdconcepts.com/2011/07/05/dont-force-your-users-to-register-if-its-going-to-stop-a-sale/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=dont-force-your-users-to-register-if-its-going-to-stop-a-sale</link>
		<comments>http://ucdconcepts.com/2011/07/05/dont-force-your-users-to-register-if-its-going-to-stop-a-sale/#comments</comments>
		<pubDate>Tue, 05 Jul 2011 00:24:45 +0000</pubDate>
		<dc:creator>Jim Bunzol</dc:creator>
				<category><![CDATA[e-Commerce]]></category>
		<category><![CDATA[Retail]]></category>
		<category><![CDATA[User Experience]]></category>

		<guid isPermaLink="false">http://ucdconcepts.com/?p=68</guid>
		<description><![CDATA[Let’s talk about passwords for a minute.  How many times have you forgotten your password logging into a website or application?  How long before you were able to figure it out? I have been unable to access the admin area of my blog two days in a row now.  Why, you might ask. Well, I [...]]]></description>
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		<title>Music + Pop-up Book = Cool Video Approach</title>
		<link>http://ucdconcepts.com/2011/07/04/music-pop-up-book-cool-video-approach/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=music-pop-up-book-cool-video-approach</link>
		<comments>http://ucdconcepts.com/2011/07/04/music-pop-up-book-cool-video-approach/#comments</comments>
		<pubDate>Mon, 04 Jul 2011 08:20:30 +0000</pubDate>
		<dc:creator>Jim Bunzol</dc:creator>
				<category><![CDATA[Fun Stuff]]></category>

		<guid isPermaLink="false">http://ucdconcepts.com/?p=52</guid>
		<description><![CDATA[I ran across a site called Vimeo where users can upload videos and share them in HD.  I was originally reading an article on GrokDotCom called Johnny Bunko Sure Knows How to Market a Book.  The video was exceptionally cool because it was actually marketing a book.  It was a very unique and engaging approach [...]]]></description>
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		<title>Amazon.com Lightning Deals … time is running out!</title>
		<link>http://ucdconcepts.com/2011/07/04/amazon-com-lightning-deals-%e2%80%a6-time-is-running-out/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=amazon-com-lightning-deals-%25e2%2580%25a6-time-is-running-out</link>
		<comments>http://ucdconcepts.com/2011/07/04/amazon-com-lightning-deals-%e2%80%a6-time-is-running-out/#comments</comments>
		<pubDate>Mon, 04 Jul 2011 07:53:03 +0000</pubDate>
		<dc:creator>Jim Bunzol</dc:creator>
				<category><![CDATA[e-Commerce]]></category>
		<category><![CDATA[Persuasive Design]]></category>

		<guid isPermaLink="false">http://ucdconcepts.com/?p=41</guid>
		<description><![CDATA[I never really paid attention to the Lightning Deals section in Amazon.com’s Gold Box until tonight. Check the bottom left corner of the picture above.  Do you see how much time is remaining?  I’ve got 1 hour and 20 minutes to purchase and 60% of the product has already been claimed.  The time remaining is [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>Have you been given that personal touch lately?</title>
		<link>http://ucdconcepts.com/2011/07/04/have-you-been-given-that-personal-touch-lately/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=have-you-been-given-that-personal-touch-lately</link>
		<comments>http://ucdconcepts.com/2011/07/04/have-you-been-given-that-personal-touch-lately/#comments</comments>
		<pubDate>Mon, 04 Jul 2011 07:36:51 +0000</pubDate>
		<dc:creator>Jim Bunzol</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Retail]]></category>

		<guid isPermaLink="false">http://ucdconcepts.com/?p=38</guid>
		<description><![CDATA[Carson Pirie Scott sure has. I woke up to receive an e-mail with the subject line “It’s Your Birthday This Month! Celebrate with 25% off!”. Ok, it’s an e-mail from the sender “Carson’s Birthday Wishes”.  Now how nice was that? This was something completely unexpected and a pleasant surprise. Now take a look at the [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Seductive e-mails…</title>
		<link>http://ucdconcepts.com/2011/07/04/seductive-e-mails%e2%80%a6/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=seductive-e-mails%25e2%2580%25a6</link>
		<comments>http://ucdconcepts.com/2011/07/04/seductive-e-mails%e2%80%a6/#comments</comments>
		<pubDate>Mon, 04 Jul 2011 07:31:03 +0000</pubDate>
		<dc:creator>Jim Bunzol</dc:creator>
				<category><![CDATA[Marketing]]></category>

		<guid isPermaLink="false">http://ucdconcepts.com/?p=35</guid>
		<description><![CDATA[Did I get your attention? Well this e-mail from Peapod sure got mine.  I can’t even begin to tell you how much I want to order from them based off the e-mail they sent me. Tell me if this is enticing to you. This has got to be one of the best looking sundaes I [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Still feeling the crunch? How can we get you to shop?</title>
		<link>http://ucdconcepts.com/2011/07/04/still-feeling-the-crunch-how-can-we-get-you-to-shop/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=still-feeling-the-crunch-how-can-we-get-you-to-shop</link>
		<comments>http://ucdconcepts.com/2011/07/04/still-feeling-the-crunch-how-can-we-get-you-to-shop/#comments</comments>
		<pubDate>Mon, 04 Jul 2011 07:23:39 +0000</pubDate>
		<dc:creator>Jim Bunzol</dc:creator>
				<category><![CDATA[e-Commerce]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Retail]]></category>

		<guid isPermaLink="false">http://ucdconcepts.com/?p=29</guid>
		<description><![CDATA[Here&#8217;s another old post lost in the digital space. Thanks to www.archive.org I was able to get this one back. Circuit City is no longer around as far as I know, but when I originally wrote this one I was getting very interested in email marketing techniques. There are some really good writers out there [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Study: If you touch it, you will buy it</title>
		<link>http://ucdconcepts.com/2011/07/04/study-if-you-touch-it-you-will-buy-it/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=study-if-you-touch-it-you-will-buy-it</link>
		<comments>http://ucdconcepts.com/2011/07/04/study-if-you-touch-it-you-will-buy-it/#comments</comments>
		<pubDate>Mon, 04 Jul 2011 07:16:35 +0000</pubDate>
		<dc:creator>Jim Bunzol</dc:creator>
				<category><![CDATA[Retail]]></category>

		<guid isPermaLink="false">http://ucdconcepts.com/?p=25</guid>
		<description><![CDATA[As I continue to add old posts back to my site, I find that I can actually remember what I was thinking as I was writing them back then. Here is an excerpt from the MSNBC.com article: Simply stroking an object in a store can make you willing to pay. Participants in the study were [...]]]></description>
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